About
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries
created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
Manage, organize and archive all your support requests and responses in one place while providing
your customers with accountability and responsiveness they deserve.
Features
- Dashboard Reports
- Configurable Help Topics
- Customer Support Portal
- Service Level Agreements
- Ticket Filters
- And Much More!